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Customer Relationship Management

We leverage our CRM solution to streamline and enhance every stage of the consumer journey. We ensure that their interaction is smooth and personalised. The CRM helps us manage essential tasks, such as customer onboarding, agreement coordination, and financial processes, with efficiency and precision. By nurturing and fostering long-term relationships and maintaining transparency throughout the real estate process, we drive customer satisfaction and build trust, leading to brand loyalty.

Our approach

We provide a centralised CRM delivery to offer a personalised customer experience. From the moment someone shows an interest till the final purchase is made, we make sure that the interaction is well handled with professionalism and care. We streamline the process, making every transaction smooth and effective. We utilise the data-driven insights through reports and analysis and continuously refine the approach to enhance operational efficiency, ensuring clients feel valued and supported throughout their real estate journey.

Customer Onboarding

We make sure of a seamless onboarding process for new customers, providing them with all necessary information and resources to facilitate a smooth and effortless transition. Our personalised approach guarantees clarity and confidence from the start.

Agreement & Registration Coordination

We handle the coordination of bank-approved Approved Project Finances (AFP) and loan sanction processes, working closely with them to expedite approvals and disbursements. Our proactive approach ensures that financial procedures are quick, efficient, and hassle-free.

Bank AFP & Loan Sanctions

Efficiency is the backbone of exceptional service. We leverage sophisticated CRM software to streamline communication, track interactions, and manage tasks. This technology-driven approach enhances our ability to deliver timely and relevant information, keeping clients informed and engaged at every stage.

Demand Letter Generation & Collection

We gather a detailed report and perform in-depth analysis to evaluate the overall performance and identify emerging trends. The data-driven insights enable informed decision-making, allowing to continuously optimise operational efficiency and project outcomes.

Reports and Data Analysis

We efficiently generate demand letters and oversee collection efforts to ensure timely payments. We closely monitor accounts receivable, minimise outstanding balances, and maintain healthy cash flow, protecting the project’s financial stability.

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call: 9860 378 687